Cloud Street

Wednesday, November 22, 2006

They don't know about us

Some dystopian thoughts on data harvesting, usage tracking, recommendation engines and consumer self-expression. First, here's Tom, then me:
"This is going to be one of the great benefits of ambient/pervasive computing or everyware - not the tracking of objects but the tracking and collating of you yourself through objects."

This sentence works just as well with the word 'benefits' replaced by 'threats'. It all depends who gets to do the tracking and collating, I suppose.

Now here's Max Levchin, formerly of Paypal, and his new toy Slide (via Thomas):
If Slide is at all familiar, it's as a knockoff of Flickr, the photo-sharing site. Users upload photos, which are displayed on a running ticker or Slide Show, and subscribe to one another's feeds. But photos are just a way to get Slide users communicating, establishing relationships, Levchin explains.

The site is beginning to introduce new content into Slide Shows. It culls news feeds from around the Web and gathers real-time information from, say, eBay auctions or Match.com profiles. It drops all of this information onto user desktops and then watches to see how they react.

Suppose, for example, there's a user named YankeeDave who sees a Treo 750 scroll by in his Slide Show. He gives it a thumbs-up and forwards it to his buddy" we'll call him Smooth-P. Slide learns from this that both YankeeDave and Smooth-P have an interest in a smartphone and begins delivering competing prices. If YankeeDave buys the item, Slide displays headlines on Treo tips or photos of a leather case. If Smooth-P gives a thumbs-down, Slide gains another valuable piece of data. (Maybe Smooth-P is a BlackBerry guy.) Slide has also established a relationship between YankeeDave and Smooth-P and can begin comparing their ratings, traffic patterns, clicks and networks.

Based on all that information, Slide gains an understanding of people who share a taste for Treos, TAG Heuer watches and BMWs. Next, those users might see a Dyson vacuum, a pair of Forzieri wingtips or a single woman with a six-figure income living within a ten-mile radius. In fact, that's where Levchin thinks the first real opportunity lies - hooking up users with like-minded people. "I started out with this idea of finding shoes for my girlfriend and hotties on HotOrNot for me," Levchin says with a wry smile. "It's easy to shift from recommending shoes to humans."

If this all sounds vaguely creepy, Levchin is careful to say he's rolling out features slowly and will only go as far as his users will allow. But he sees what many others claim to see: Most consumers seem perfectly willing to trade preference data for insight. "What's fueling this is the desire for self-expression," he says.

Nick:
I'm not sure that I see, in today's self-portraits on MySpace or YouTube or Flickr, or in the fetishistic collecting of virtual tokens of attention, the desire to mark one's place in a professional or social stratum. What they seem to express, more than anything, is a desire to turn oneself into a product, a commodity to be consumed. And since, as I wrote earlier, "self-commoditization is in the end indistinguishable from self-consumption," the new portraiture seems at its core narcissistic. The portraits are advertisements for a commoditized self

Granny Weatherwax:
"And sin, young man, is when you treat people as things. Including yourself. That's what sin is. ... People as things, that's where it starts."

More precisely, that's where some extraordinarily unequal and dishonest social relationships can start.

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2 Comments:

  • The Categorical Imperative in comic fantasy. Who'd've thought it?

    By Blogger Rob Jubb, at 30/11/06 23:27  

  • This is almost completely off topic, but I felt moved to note a moment of tiny personal serendipity.

    My wife bought me the Kirsty MacColl boxed set for Christmas, and I had the words to that very song ("They don't know about us") rolling through my head just minutes before I happened across your post. Odd, but in a good way.

    By Blogger michaelo, at 8/1/07 16:57  

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